I’m breaking my long silence here because I honestly find a large portion of the replies in this thread to be jaw-droppingly out of line.
JMSolo has stated that this is largely intended to be a commercial solution and you are getting private support included with the license. At the rates I charge, $35 for private support for an entire year would justify that price alone (in fact, there’s not a snowball’s chance in hell you’d ever see me offer a similar rate with no cap on the amount of support you could expect in return). Emails and tickets can be extremely time consuming to respond to – especially when answering in depth.
What I see lacking in this thread is a respect for his time. Jason has been working on this project for over a year and when it finally does come to light, you have the gall to tell him what his own time is worth to him? Shameful. I can tell you outright that behavior like this is what makes developers stop wanting to contribute their time to “free” and “open” community projects. These projects aren’t raking in mad dough, they are essentially hobbies that we have devoted large amounts of time to.
If you don’t think the price of the service is worth $35 a year, then don’t pay it and don’t receive the product. It’s a simple as that. If you don’t like it, then no one is stopping you from learning Linux, PHP and Bash to code your own solution and release it to the general public for free.
Or do you value your own time more than that of some internet stranger?
If you are a company (which I hope none of you are), then $35 a year is nothing.
If you are a single user, this is probably not the right product for you.
If you’re looking to share your server with some friends, ask them to split the cost of a license with you – I wouldn’t call it overly unreasonable.
If you find the burden of supplying a free slot to your buddies too much with the added cost of the management console, then ask them for compensation in return. Just don’t turn around and tell the dev that that’s his problem instead.