Plex - Server not Found

[potter]

I have installed Plex from the QuickBox 2.2.1 dashboard but after I click in “Plex” in the dashboard and enter my Plex user and pass I get the following error: A server could not be found. Download and install Plex Media Server, and it will appear here.

I am running Ubuntu 16.04 on a Kimsufi server.

[JMSolo]

You must setup an SSH tunnel to do secure port forwarding for your server.

Follow this wiki guide to get it going:

Setting up an SSH Tunnel for Plex

So, you have installed Plex and logged in via http://_yourserver_ip:32400/web/ and found that it is not reading your seedbox's Plex Media Server. This can be frustrating but is an easy remedy with a little bit of work. Installing Plex https://plaza.quickbox.io/uploads/default/original/1X/ac4b3d851a051e0e151628b929dfd8ecc5a9903d.mp4 The Problem After installing, you login to your fresh new Plex only to find that your pre-existing Home Media Server is there, but your new Seedbox Plex Server i…

[potter]

I followed the instructions and when I click claim server the page reloads and it still say claim server.
I went to the remote access page, clicked to manually specify the port and it still says “Not available outside your network”.

[JMSolo]

It sounds like your tunnel possibly didn’t stick. Try this:

Load your seedbox server’s session in putty once more.

Now navigate back to your tunnel.

1. Select the tunnel you added.
2. Click “Open” after selecting your Tunnel

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See if that helps.

[ciss]

Had the same issue, log out from plex (all tabs, if there are others) and try again by claiming and logging in.
Hope this helps.

[potter]

Thanks, it actually worked.