New install of plex and (again) it is broken

Hi,

I saw an update in my plex web interface, so i decided to update… Then plexmediaserver is down, I try multiple technics like here Plex is offline since installation or Plex ko after update for hours and nothing is working here the system status :

(1:555)# systemctl status plexmediaserver

● plexmediaserver.service - Plex Media Server for Linux
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled; vendor preset: enabled)
Active: failed (Result: start-limit-hit) since Mon 2019-05-27 12:15:52 CEST; 3min 7s ago
Process: 5936 ExecStartPre=/bin/sh -c /usr/bin/test -d “${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” || /bin/mkdir -p “${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” (code=exited, status=217/USER)
Main PID: 15726 (code=exited, status=127)

May 27 12:15:47 ns335904.ip-91-121-132.eu systemd[1]: Failed to start Plex Media Server for Linux.
May 27 12:15:47 ns335904.ip-91-121-132.eu systemd[1]: plexmediaserver.service: Unit entered failed state.
May 27 12:15:47 ns335904.ip-91-121-132.eu systemd[1]: plexmediaserver.service: Failed with result ‘exit-code’.
May 27 12:15:52 ns335904.ip-91-121-132.eu systemd[1]: plexmediaserver.service: Service hold-off time over, scheduling restart.
May 27 12:15:52 ns335904.ip-91-121-132.eu systemd[1]: Stopped Plex Media Server for Linux.
May 27 12:15:52 ns335904.ip-91-121-132.eu systemd[1]: plexmediaserver.service: Start request repeated too quickly.
May 27 12:15:52 ns335904.ip-91-121-132.eu systemd[1]: Failed to start Plex Media Server for Linux.
May 27 12:15:52 ns335904.ip-91-121-132.eu systemd[1]: plexmediaserver.service: Unit entered failed state.
May 27 12:15:52 ns335904.ip-91-121-132.eu systemd[1]: plexmediaserver.service: Failed with result ‘start-limit-hit’.

Thanks for your help

Hey, can you restart your server ?
It seems that you tried to restart Plex too many times so you must wait some moments before retry. By restarting it erase the counter

I try to restart but nothing change

It seems that plex user AND group was not create by the script, I Create them manually and chown recursively /usr/lib/plexmediaserver and /var/lib/plexmediaserver but it doesn’t work