Unable access ssh or web console after server reboot

QuickBox Support
#1

I am still able to access the dashboard and torrents through ftp but no longer able to ssh in or use the web console. I tried to run some commands but was unable to restart ssh?

username:/# systemctl start sshd
Job for ssh.service failed because the control process exited with error code. See “systemctl status ssh.service” and “journalctl -xe” for details.
username:/# systemctl status ssh.service
● ssh.service - OpenBSD Secure Shell server
Loaded: loaded (/lib/systemd/system/ssh.service; enabled; vendor preset: enab
Active: failed (Result: start-limit-hit) since Tue 2020-01-28 15:20:25 EST; 8
Process: 23924 ExecStartPre=/usr/sbin/sshd -t (code=exited, status=255)

Jan 28 15:20:24 username systemd[1]: Failed to start OpenBSD Secure Shell server.
Jan 28 15:20:24 username systemd[1]: ssh.service: Unit entered failed state.
Jan 28 15:20:24 username systemd[1]: ssh.service: Failed with result ‘exit-code’.
Jan 28 15:20:25 username systemd[1]: ssh.service: Service hold-off time over, sched
Jan 28 15:20:25 username systemd[1]: Stopped OpenBSD Secure Shell server.
Jan 28 15:20:25 username systemd[1]: ssh.service: Start request repeated too quickl
Jan 28 15:20:25 username systemd[1]: Failed to start OpenBSD Secure Shell server.
Jan 28 15:20:25 username systemd[1]: ssh.service: Unit entered failed state.
Jan 28 15:20:25 username systemd[1]: ssh.service: Failed with result 'start-limit-h

Thanks in advance

#2

This would imply that something is wrong with your ssh config, which the only thing we adjust is port 4747 for SSH/SFTP access. Can you attempt to do service ssh restart and see if that returns the same error. I am curious you say you lost ssh access? How are you currently accessing it?

Here’s some questions that may help:

  1. What is your OS/Distro
  2. Community Edition or Pro Edition
  3. Have you made any edits to the /etc/ssh/sshd_config file
#3
  1. Ubuntu 16.04
  2. Community
  3. Not as far as I know

Here’s what happens when I try to restart:
username:/# service ssh restart
Job for ssh.service failed because the control process exited with error code. See “systemctl status ssh.service” and “journalctl -xe” for details.
username:/# systemctl status ssh.service

  • ssh.service - OpenBSD Secure Shell server
    Loaded: loaded (/lib/systemd/system/ssh.service; enabled; vendor preset: enab
    Active: failed (Result: start-limit-hit) since Tue 2020-01-28 19:04:03 EST; 1
    Process: 3606 ExecStartPre=/usr/sbin/sshd -t (code=exited, status=255)

Jan 28 19:04:02 username systemd[1]: Failed to start OpenBSD Secure Shell server.
Jan 28 19:04:02 username systemd[1]: ssh.service: Unit entered failed state.
Jan 28 19:04:02 username systemd[1]: ssh.service: Failed with result ‘exit-code’.
Jan 28 19:04:03 username systemd[1]: ssh.service: Service hold-off time over, sched
Jan 28 19:04:03 username systemd[1]: Stopped OpenBSD Secure Shell server.
Jan 28 19:04:03 username systemd[1]: ssh.service: Start request repeated too quickl
Jan 28 19:04:03 username systemd[1]: Failed to start OpenBSD Secure Shell server.
Jan 28 19:04:03 username systemd[1]: ssh.service: Unit entered failed state.
Jan 28 19:04:03 username systemd[1]: ssh.service: Failed with result 'start-limit-h

username:/# journalctl -xe
– Unit ssh.service has failed.

– The result is failed.
Jan 28 19:04:02 username systemd[1]: ssh.service: Unit entered failed state.
Jan 28 19:04:02 username systemd[1]: ssh.service: Failed with result ‘exit-code’.
Jan 28 19:04:03 username systemd[1]: ssh.service: Service hold-off time over, sched
Jan 28 19:04:03 username systemd[1]: Stopped OpenBSD Secure Shell server.
– Subject: Unit ssh.service has finished shutting down
– Defined-By: systemd
– Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

– Unit ssh.service has finished shutting down.
Jan 28 19:04:03 username systemd[1]: ssh.service: Start request repeated too quickl
Jan 28 19:04:03 username systemd[1]: Failed to start OpenBSD Secure Shell server.
– Subject: Unit ssh.service has failed
– Defined-By: systemd
– Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

– Unit ssh.service has failed.

– The result is failed.
Jan 28 19:04:03 username systemd[1]: ssh.service: Unit entered failed state.
Jan 28 19:04:03 username systemd[1]: ssh.service: Failed with result 'start-limit-h

Edit: Accessing SSH with Putty