I've been waiting for few hours for my order and its been stuck on Processing after i ordered it. Is this normal behaviour or is there a problem with my order?
Thanks in advance
A volunteer staff member will be with you once you are next in queue. As stated on the order forms, we will contact you as soon as possible once we make it to your order. We're a small team of members and do not operate at all hours of the day and night. Please understand that we will address your requests promptly.
I understand that, thank you for your reply and have a good weekend
How long did you had to wait eventually ?
Nobody should ever have to wait too long as we strive to complete orders on the day they are made. However, during holidays/weekends, orders may be processed a bit slower as we are typically spending time with family and friends.