New users has no access to their dashboard


#1

It is not possible for new users to access their dashboard and rutorrent. Web page is prompting for password but denied access.

Master user has no problem.


#2

What OS are you on?

  • Just created a test user on my own server. Works perfect

#3

aslo what ver are you running try doing a update then recreate user.


#4

Also, just for clarity. Are usernames using all lowercase… if you use uppercase then issues may exist.


#5

I’m on Deb 8.5.

Username and password are all in lowercase. When trying to recreate the use I got an error.

-bash: /etc/apache2/sites-enabled/alias.USERNAME.console.conf: cannot overwrite existing file

All done with root.

QuickBox 2.3.7


#6

That error only implies that the apache configuration file for the web console already exist, thus it will not overwrite. I should actually remove that as created users do not have access to that feature.

I am firing up a Debian install now and I will test to see if I can replicate this.


#7

Can you type the changeUserpass command and reset the users password?

I think because you are removing and then recreating the user… it is duplicating their htpasswd entries. Using that command above should rm their old entries and insert the fresh password.


#8

Whoooaa

This did it. Resetting the password helped. The user can now log on the the dashboard and rutorrent, but not the deluge web. It is the original password.


#9

Right, for that you would need to run the python equivalent.

deluge.changeUserpass.py

Approximate usage would be like this:

deluge.changeUserpass.py /home/_username_/.config/deluge/

PS: I wish this were simpler…


#10

Ok, It’s nice to know. I’ll write it down in case I need it.

Thank you all for your support.


#11

I was looking at the change pass code last night thinking about how deluge was missing. Should be pretty trivial to get it an all in one script :slight_smile:


#12

It’s like you noticed my invisible wink there.


#13

Yeah almost figured you had something invisible in your eye :stuck_out_tongue: