Hello, Cant connect to Quickbox dashboard ( fresh install of linux / quickbox.io )


I have fresh seedbox.
Install Ubuntu 16.04.6 LTS
Install Quickbox.io without issue.
Rebooted server.

But when I try to log in on the browser to access dashboard it times out.
Any ideas guys? not sure where to look to troublshoot. I can ping my server.


Are you able to SSH into the server ? port 4747


yes i am able to ssh on port 4747 and create folders and delete them. But for some odd reason i lost connection to the Quickbox dashboard i am not sure why.

ok so in SSH

sudo su -


apt update && apt upgrade -y



Okay doing it now will let you know as soon its done!

Its doing huge update or upgrade at 40%.

Ok let me know when its done, and after you reboot. Thanks

Yep will do thank you!

Done rebooted it. but still not luck :frowning: It still times out. So weird!

sudo su - again and run the following

systemctl status apache2.service

Please paste results here

Got it.

Ubuntu-1604-xenial-64-minimal:~# systemctl status apache2.service
● apache2.service - LSB: Apache2 web server
Loaded: loaded (/etc/init.d/apache2; bad; vendor preset: enabled)
Drop-In: /lib/systemd/system/apache2.service.d
Active: active (running) since Sun 2019-08-11 21:14:18 CEST; 6min ago
Docs: man:systemd-sysv-generator(8)
Process: 1022 ExecStart=/etc/init.d/apache2 start (code=exited, status=0/SUCCESS)
CGroup: /system.slice/apache2.service
β”œβ”€1132 /usr/sbin/apache2 -k start
β”œβ”€1135 /usr/sbin/fcgi-pm -k start
β”œβ”€1137 /usr/sbin/apache2 -k start
β”œβ”€1138 /usr/sbin/apache2 -k start
β”œβ”€1139 /usr/sbin/apache2 -k start
β”œβ”€1140 /usr/sbin/apache2 -k start
└─1141 /usr/sbin/apache2 -k start

Aug 11 21:14:14 Ubuntu-1604-xenial-64-minimal apache2[1022]: * Starting Apache httpd web server apache2
Aug 11 21:14:13 Ubuntu-1604-xenial-64-minimal systemd[1]: Starting LSB: Apache2 web server…
Aug 11 21:14:17 Ubuntu-1604-xenial-64-minimal apache2[1022]: [Sun Aug 11 21:14:17.752933 2019] [so:warn] [pid 113
Aug 11 21:14:17 Ubuntu-1604-xenial-64-minimal apache2[1022]: AH00558: apache2: Could not reliably determine the s
Aug 11 21:14:18 Ubuntu-1604-xenial-64-minimal apache2[1022]: *
Aug 11 21:14:18 Ubuntu-1604-xenial-64-minimal systemd[1]: Started LSB: Apache2 web server.

Could something wrong with Apache ?

Are you using a domain, or right to the IP ?

To connect quickbox dashboard ? i used few ways actually.

I used : 1 just the ip
I used : the https:username:password ( then the ip )

both ways dont work :frowning:

In the past both used to work.

Can you join Discord pls

1 Like

Sure give me few minutes no mic house is loud lol.

Its fine, you can just use text, thats up to you. =)

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