Disk Status is not working


I have installed Quickbox and the Disk Status is not working. What i mean is it show nothing at all. During installation i selected the /home mount option but when i ssh into my server and change to the /root directorhy i see that Quickbox seems to be installed in the /root directory. My /root directory has the following files when i do a ls -l :

mantax:~# ls -l                                                                                                            
total 712K                                                                                                                 
drwxr-xr-x 2 root root 4.0K Jan 12 05:25 bin
-rw-r--r-- 1 root root  239 Jan 12 05:25 information.info                                                                  
-rw-r--r-- 1 root root   78 Jan 12 05:25 mantax.info                                                                       
-rw-r--r-- 1 root root   15 Jan 12 04:59 mantax.info.db                                                                    
drwxr-xr-x 8 root root 4.0K Jan 12 04:57 QuickBox
-rw-r--r-- 1 root root 680K Jan 12 05:26 quickbox.1196.log                                                                 
drwxr-xr-x 6 root root 4.0K Jan 12 05:25 share
-rw-r--r-- 1 root root   14 Jan 12 05:25 tz.txt          

The user that was being created during the installation is called mantax and has the following in its /home/mantax directory when i do a ls -l :

mantax:/home/mantax# ls -l                                                                                                 
total 12K                                                                                                                  
drwxr-xr-x 2 mantax mantax 4.0K Jan 12 05:25 dwatch
drwxr-xr-x 2 mantax mantax 4.0K Jan 12 05:25 rwatch
drwxr-xr-x 4 mantax mantax 4.0K Jan 12 05:25 torrents            

Also my output for the /etc/fstab is:

# <file system> <mount point>   <type>  <options>       <dump>  <pass>
/dev/vda1       /               ext4    usrjquota=aquota.user,jqfmt=vfsv1,errors=remount-ro 1       1
/dev/vda2       none            swap    sw              0       0

The System is a VPN running Ubuntu 16.04 LTS and is a KVM provisioned VPS.

Any help is appreciated


Try with box uninstall quotas

I issued the command via the terminal as root user as you said:

box uninstall quotas

I also restarted the VPS but again the Disk Status is empty. It says only Free: GB & Used: GB and Size: GB … there is no number indicating how much GB for every category…

Shure that it was correct to issue the above command?

Thanks in advance


After the box uninstall quotas use this command setdisk

It asks me for:


I am currently logged in as root should i enter here now root or should i enter the user that was created during the quickbox install? The user that was created is called mantax and has a directory at location /home/mantax … Also during the Quickbox installation i selected the /home mount option.

Thanks for the help!!!


No you should pick the name of your QB user

Ok i have done that. Prior to this i also issued the command:

df -h

to see how much GB i have available. The VPS has a clean install of Ubuntu 16.04 LTS and of Quickbox… nothing else. The output of the above was:

(1:56)# df -h
Filesystem     Type      Size  Used Avail Use% Mounted on
udev           devtmpfs  981M     0  981M   0% /dev
tmpfs          tmpfs     201M  5.6M  195M   3% /run
/dev/vda1      ext4      916G  3.4G  867G   1% /
tmpfs          tmpfs    1001M     0 1001M   0% /dev/shm
tmpfs          tmpfs     5.0M     0  5.0M   0% /run/lock
tmpfs          tmpfs    1001M     0 1001M   0% /sys/fs/cgroup
tmpfs          tmpfs     201M     0  201M   0% /run/user/0
1531/2000MB	0.00 0.00 0.00 1/185 2204
[2172:2135 0:57] 03:18:40 Thu Jan 12 [root@mantax] ~

What confuses me here is that i have a VPS with 1TB storage so it seems i have a storage of only 916GB… from this 3.4GB is used and i have left only 867GB ??? Doesnt matter i continue and i typed the setdisk command, i entered the user mantax and when i was asked about how much GB i entered 867GB because above i saw only 867GB available to me.


The output was:

(1:57)# setdisk
Disk Space MUST be in GB/TB - Do not attempt to add decimals in space settings,
Example - Good: 711GB OR 2TB, Example - Bad: 711.5GB OR 2.5TB

Username: mantax
Quota size for user: (EX: 500GB): 
setquota: Cannot open quotafile //aquota.user: No such file or directory
1531/2000MB	0.00 0.00 0.00 1/186 2224
[2172:2135 0:58] 03:19:26 Thu Jan 12 [root@mantax] ~ 

So i restarted again the VPS but again the DISK Status is not working. WHat confuses me also is that since i did that box uninstall quotas command i see in the login shell the time??? and something about 1531/2000MB. Before doing the box uninstall quotas command i think i was seeing the hostname of the server which is mantax i think.

Thanks for the support!!!


This is a feature of linux, nothing to be confused about. It’s called reserved file system. What this does is the Linux OS reserves 5% of your total disk space. This 5% is reserved for the file system itself and protects you from filling up your HDD to 100% and thus locking you out of your system entirely.

Quotas will have nothing to do with hostnames as it only sets up the appropriate fields in the fstab.

Try this:

box remove quotas <- this is to ensure that your quotas are removed.

Next, type fix-disk_widget_root and then type service apache2 restart

To see the changes you may also have to clear your browser cache. If the problem persists, please feel free to shoot me a PM and we’ll take a look and see what could be the problem. :slight_smile:

I tried above steps but again it doesnt worked… this is the output of all three commands:

(1:63)# box remove quotas
Package quotas not installed
1527/2000MB	0.00 0.03 0.00 1/183 7763
[7592:7527 0:63] 07:28:16 Thu Jan 12 [root@mantax] ~ 
(1:63)# fix-disk_widget_root
1527/2000MB	0.00 0.03 0.00 1/183 7763
[7592:7527 0:64] 07:28:23 Thu Jan 12 [root@mantax] ~ 
(1:64)# service apache2 restart
1527/2000MB	0.00 0.03 0.00 1/183 7763
[7592:7527 0:65] 07:28:33 Thu Jan 12 [root@mantax] ~ 

What i dont understand is why i dont see anymore my hostname. I see those strange values 1527/2000MB & [7592:7527 0:65]. What do they mean? i was used to see for example my hostname etc there when i used the terminal.

Update: I see the strange above values only when i login via ssh Terminal. I use the Terminal App from my Mac. But when i login with my user that was created i see the hostname like:


Thanks for the support


Those values are a measure of your systems current memory averages in increments of 5/10/15 minutes. You can type prompt_OFF to see your hostname. This is a custom ~/.bashrc file that has colorful prompts. In fact, it’s quite clear upon login:

To continue figuring out why your widget is blank, can you provide me the return of the following commands:

uname -a and lsblk

So i executed both commands. First i typed:

uname -a

I got as return the following:

(1:68)# uname -a
Linux mantax 4.4.0-59-generic #80-Ubuntu SMP Fri Jan 6 17:47:47 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux
1472/2000MB	0.01 0.01 0.00 1/186 16639
[16613:16472 0:69] 11:11:47 Thu Jan 12 [root@mantax] ~ 

Then i typed the second command that i was told:


I got the following:

(1:69)# lsblk
sr0     11:0    1  1024M  0 rom  
vda    253:0    0   931G  0 disk 
├─vda1 253:1    0 930.5G  0 part /
└─vda2 253:2    0   512M  0 part [SWAP]
1472/2000MB	0.01 0.01 0.00 1/186 16639
[16613:16472 0:70] 11:12:36 Thu Jan 12 [root@mantax] ~ 

So still not working the Disk Status… strange…

Thanks for the great support!


Can you now type box upgrade then type service apache2 restart.

From this view I see no reason why your widget wouldn’t be working… unless you are caching old data via your browser.

Again not working. For the first command i got a lot of output and an error at the end. When i executed box upgrade at the last line (it was many lines of code) i got the following:

sudo: unable to resolve host mantax

I also restarted apache with the second command. I then went into Chrome which i use as a browser and cleared EVERYTHING from the beginning of the time… everything… passwords, images … everything in the cache is gone. Nothing Disk space is not showwing any number. It says only:

Free: GB
Used: GB
Size: GB

and below of that it says:

You have used NaN% of your total disk space

Thanks for the support…


also this would have no impact on the disk widget
this is due to you changed host name after install
you will need to change hostname in the file

nano /etc/hosts

should look something like this with masters-downloader being mantax

My /etc/hosts is as follows:

# Generated by SolusVM       localhost localhost.localdomain
::1     localhost localhost.localdomain  mantax.lwvps2

As i said. This VPS is a clean fresh Ubuntu 16.04 LTS installation . I did a complete apt-get update & upgrade etc… and then i installed ONLY Quickbox on it.

Should i edit my /etc/hosts file ???

Thanks for the support!!!


i would edit it.

Will you please PM me your dashboard IP and username/password? The only way to really confirm this is if someone else can look into this. We’re just going to go around and around without something more hands-on.

1 Like

Resolved via PM :smiley: