Btsync and synchthing won't start/stay red

Installing either program from the dashboard loads the icon onto my dashboard but they both refuse to load and stay red. I have tried ‘box install syncthing’ as root user through ssh and the same behavior occurs: icon loads onto dash but stays red.

‘box remove syncthing’ says can’t remove but no directory can be found but the icon is removed. systemctl start syncthing@username makes the icon turn green but the webpage doesn’t load.

Months ago I had syncthing working but I unisntalled the program because I wasn’t using it anymore but now I can’t even get it to load properly.